ESL Vocabulary: (Customers)
1. Referrals - noun - recommending someone to something or someone
2. Incentive - noun - a thing that motivates or encourages one to do something
3. Dormant - adjective - temporarily inactive or inoperative
4. Complementary - adjective - combining in such a way as to enhance or emphasize the qualities of each other or another
5. Expertise - noun - expert skill or knowledge in a particular field
6. Cultivate - verb - try to acquire or develop
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